ICT Engagements Coordinator

Join a long-term ICT infrastructure engagement supporting a major European public-sector organization in Warsaw.

As ICT Engagements Coordinator, you will manage the coordination of infrastructure activities across networks, cloud, data centres, databases and identity and access management. You will work closely with technical teams, suppliers and stakeholders to translate business requirements into technical deliverables and support successful service transitions.

This position is suited to an experienced ICT professional who combines infrastructure knowledge with structured project management, stakeholder coordination and formal governance experience.

Important

• On-site position in Warsaw, Poland.
• Initial 12-month contract, with up to three possible renewals and a maximum potential duration of 48 months.
• Minimum five years of overall IT experience.
• Minimum three years in ICT coordination or IT project management.
• Active PM², PRINCE2, PMP or recognized equivalent certification required.
• English B2+ required.
• Relevant ICT infrastructure exposure is essential.
• Experience limited exclusively to software development project management, without infrastructure exposure, is not sufficient.
• EU agency or public-sector framework contract experience is an advantage.

We are looking for an experienced ICT Engagements Coordinator to support a long-term ICT infrastructure engagement within a structured European public-sector environment.

You will coordinate ICT infrastructure activities across multiple technical domains, including networks, cloud, data centres, databases and identity and access management (IAM). The role involves translating business requirements into technical scope, coordinating stakeholders and suppliers, and managing service transitions under a formal governance framework.

This opportunity suits an ICT professional with a strong infrastructure coordination background, recognized project management certification and experience working within complex organizational environments.

Responsibilities

• Coordinate ICT infrastructure engagements from initial requirements through delivery and service transition.
• Translate business needs into clear technical scope, deliverables and acceptance criteria.
• Coordinate activities across infrastructure domains, including networking, cloud, data centres, databases and IAM.
• Plan and monitor ICT engagement activities, milestones, dependencies and deliverables.
• Coordinate internal technical teams, external suppliers and business stakeholders.
• Apply structured project management and ICT governance methodologies.
• Support supplier and contract coordination within an established framework agreement.
• Manage service transition activities and ensure appropriate coordination between delivery and operational teams.
• Track delivery risks, issues and dependencies and communicate progress to relevant stakeholders.
• Support documentation, reporting and governance processes throughout the engagement lifecycle.

Required Skills

• At least five years of overall professional IT experience.
• At least three years in ICT coordination, IT project management or a closely related role.
• Active project management certification in PM², PRINCE2, PMP or a recognized equivalent.
• English proficiency at B2 level or higher.
• Experience coordinating ICT infrastructure activities or projects.
• Understanding of ICT infrastructure environments and the coordination of technical teams.
• Strong stakeholder management, planning and communication skills.
• Ability and willingness to work on-site in Warsaw, Poland.

Technologies

• ICT infrastructure coordination
• Networks and connectivity
• Data centre and cloud environments
• Database infrastructure
• Identity and Access Management (IAM)
• ICT governance and service transition
• PM², PRINCE2, PMP or equivalent project management methodology

Nice To Have

• Experience supporting EU agency framework contracts.
• Experience with public-sector ICT engagements.
• Previous coordination of large-scale enterprise infrastructure services.
• Hands-on or coordination experience across networks, cloud, databases, data centres or IAM.
• Experience managing suppliers and service transitions in highly structured governance environments.

Soft Skills

• Strong organizational and coordination skills.
• Clear communication with technical and non-technical stakeholders.
• Ability to manage competing priorities and multiple dependencies.
• Structured problem-solving and attention to detail.
• Strong stakeholder and supplier relationship management.
• Confidence working within formal governance and reporting processes.
• Proactive approach to identifying risks and resolving delivery issues.