Head of Infrastructure
Role summary
We are looking for a Head of Infrastructure to take hands-on ownership of a complex, multi-cloud production environment for a technology company operating in a highly regulated industry.
You'll define infrastructure standards, secure and scale production systems, build Infrastructure as Code, strengthen observability and incident response, and work directly with backend engineering teams on infrastructure-adjacent systems.
This is a Director-level individual contributor role, not a traditional people-management position. The strongest candidates will still be deeply hands-on with Kubernetes, cloud infrastructure, IaC, production incidents, and technical architecture.
Responsibilities
• Own production infrastructure end-to-end
• Design and operate multi-cloud environments across AWS and GCP
• Build and maintain Kubernetes-based production infrastructure
• Define infrastructure architecture, standards, and technical direction
• Implement and maintain Infrastructure as Code
• Work hands-on with Pulumi, Terraform, or equivalent technologies
• Build secure infrastructure for regulated production environments
• Support HIPAA, SOC2, GDPR, and similar compliance requirements
• Improve observability, monitoring, logging, and alerting
• Lead technical incident response and production debugging
• Improve reliability, scalability, security, and performance
• Build infrastructure automation and deployment workflows
• Evaluate build-versus-buy decisions for infrastructure tooling
• Partner with backend engineers on infrastructure-adjacent systems
• Proactively identify infrastructure risks and technical weaknesses
• Drive continuous improvements across production systems
• Take direct ownership during critical production incidents
Required Skills
• Recent hands-on infrastructure engineering experience
• Current or recent individual contributor experience
• Deep production Kubernetes expertise
• Strong AWS experience
• Strong GCP experience
• Multi-cloud architecture experience
• Infrastructure as Code experience
• Pulumi or Terraform experience
• Experience operating highly regulated production environments
• HIPAA, SOC2, GDPR, or comparable compliance experience
• Strong observability and monitoring experience
• Incident response experience
• Strong production debugging skills
• Infrastructure security experience
• Strong cloud architecture knowledge
• Ability to take end-to-end ownership of production systems
Technologies
• Kubernetes
• AWS
• GCP
• Pulumi
• Terraform
• Infrastructure as Code
• Cloud Infrastructure
• Multi-Cloud
• Observability
• Monitoring
• Incident Response
• HIPAA
• SOC2
• GDPR
• Neo4j
• Amazon Neptune
• Firestore
• MongoDB
Nice To Have
• Staff Infrastructure Engineer experience
• Principal Infrastructure Engineer experience
• Staff DevOps experience
• Principal DevOps experience
• Staff SRE experience
• Principal SRE experience
• Cloud architecture experience
• HealthTech experience
• MedTech experience
• FinTech or other regulated-industry experience
• Neo4j experience
• Amazon Neptune experience
• Firestore experience
• MongoDB experience
• Graph database experience
• Document database experience
• Experience providing technical leadership to backend engineers
• Startup or scale-up experience
• Experience building infrastructure from scratch
• Experience auditing production systems proactively
Soft Skills
• Extreme ownership mentality
• Strong builder mindset
• Proactive problem-solving
• High technical curiosity
• Strong engineering judgment
• Calm under pressure
• Direct communication style
• Strong decision-making ability
• Comfortable with ambiguity
• Independent execution
• Bias toward action
• Strong accountability
• Pragmatic approach to build-versus-buy decisions
Job description
As Head of Infrastructure, you'll take direct technical ownership of a multi-cloud environment spanning AWS and GCP. You'll work hands-on with Kubernetes, Infrastructure as Code, observability, incident response, and security while defining the standards that guide how infrastructure is built and operated.
Despite the Head title, this is not a people-management role. We're looking for a senior technical leader who still writes infrastructure code, provisions production systems, debugs outages, and makes architectural decisions directly.
Important
• Fully remote across Europe, Latin America, and North America
• Latin America is particularly attractive, including São Paulo, Bogotá, Mexico City, Buenos Aires, and Chile
• This is a hands-on Director-level individual contributor role
• Recent hands-on infrastructure engineering experience is required
• Kubernetes production expertise required
• AWS and GCP experience required
• Multi-cloud experience strongly preferred
• Pulumi or Terraform experience required
• HIPAA, SOC2, GDPR, or comparable regulated-environment experience required
• Strong observability and incident response experience required
• Pure people-management profiles are not suitable
• Candidates without recent hands-on IaC or production debugging experience are unlikely to fit
• HealthTech, MedTech, FinTech, or other regulated-industry experience is highly valuable
• Graph database and document storage experience is beneficial
• Startup or scale-up experience is strongly preferred