Head of Infrastructure
Role summary
We are looking for a Head of Infrastructure to take hands-on ownership of a complex, multi-cloud production environment for a technology company operating in a highly regulated industry.
You'll define infrastructure standards, secure and scale production systems, build Infrastructure as Code, strengthen observability and incident response, and work directly with backend engineering teams on infrastructure-adjacent systems.
This is a Director-level individual contributor role, not a traditional people-management position. The strongest candidates will still be deeply hands-on with Kubernetes, cloud infrastructure, IaC, production incidents, and technical architecture.
Responsibilities
- Own production infrastructure end-to-end
- Design and operate multi-cloud environments across AWS and GCP
- Build and maintain Kubernetes-based production infrastructure
- Define infrastructure architecture, standards, and technical direction
- Implement and maintain Infrastructure as Code
- Work hands-on with Pulumi, Terraform, or equivalent technologies
- Build secure infrastructure for regulated production environments
- Support HIPAA, SOC2, GDPR, and similar compliance requirements
- Improve observability, monitoring, logging, and alerting
- Lead technical incident response and production debugging
- Improve reliability, scalability, security, and performance
- Build infrastructure automation and deployment workflows
- Evaluate build-versus-buy decisions for infrastructure tooling
- Partner with backend engineers on infrastructure-adjacent systems
- Proactively identify infrastructure risks and technical weaknesses
- Drive continuous improvements across production systems
- Take direct ownership during critical production incidents
Required Skills
- Recent hands-on infrastructure engineering experience
- Current or recent individual contributor experience
- Deep production Kubernetes expertise
- Strong AWS experience
- Strong GCP experience
- Multi-cloud architecture experience
- Infrastructure as Code experience
- Pulumi or Terraform experience
- Experience operating highly regulated production environments
- HIPAA, SOC2, GDPR, or comparable compliance experience
- Strong observability and monitoring experience
- Incident response experience
- Strong production debugging skills
- Infrastructure security experience
- Strong cloud architecture knowledge
- Ability to take end-to-end ownership of production systems
Technologies
- Kubernetes
- AWS
- GCP
- Pulumi
- Terraform
- Infrastructure as Code
- Cloud Infrastructure
- Multi-Cloud
- Observability
- Monitoring
- Incident Response
- HIPAA
- SOC2
- GDPR
- Neo4j
- Amazon Neptune
- Firestore
- MongoDB
Nice To Have
- Staff Infrastructure Engineer experience
- Principal Infrastructure Engineer experience
- Staff DevOps experience
- Principal DevOps experience
- Staff SRE experience
- Principal SRE experience
- Cloud architecture experience
- HealthTech experience
- MedTech experience
- FinTech or other regulated-industry experience
- Neo4j experience
- Amazon Neptune experience
- Firestore experience
- MongoDB experience
- Graph database experience
- Document database experience
- Experience providing technical leadership to backend engineers
- Startup or scale-up experience
- Experience building infrastructure from scratch
- Experience auditing production systems proactively
Soft Skills
- Extreme ownership mentality
- Strong builder mindset
- Proactive problem-solving
- High technical curiosity
- Strong engineering judgment
- Calm under pressure
- Direct communication style
- Strong decision-making ability
- Comfortable with ambiguity
- Independent execution
- Bias toward action
- Strong accountability
- Pragmatic approach to build-versus-buy decisions
Job description
Join a technology company operating in a highly regulated environment where infrastructure reliability, security, and compliance are business-critical.
As Head of Infrastructure, you'll take direct technical ownership of a multi-cloud environment spanning AWS and GCP. You'll work hands-on with Kubernetes, Infrastructure as Code, observability, incident response, and security while defining the standards that guide how infrastructure is built and operated.
Despite the Head title, this is not a people-management role. We're looking for a senior technical leader who still writes infrastructure code, provisions production systems, debugs outages, and makes architectural decisions directly.
Important
- Fully remote across Europe, Latin America, and North America
- Latin America is particularly attractive, including São Paulo, Bogotá, Mexico City, Buenos Aires, and Chile
- This is a hands-on Director-level individual contributor role
- Recent hands-on infrastructure engineering experience is required
- Kubernetes production expertise required
- AWS and GCP experience required
- Multi-cloud experience strongly preferred
- Pulumi or Terraform experience required
- HIPAA, SOC2, GDPR, or comparable regulated-environment experience required
- Strong observability and incident response experience required
- Pure people-management profiles are not suitable
- Candidates without recent hands-on IaC or production debugging experience are unlikely to fit
- HealthTech, MedTech, FinTech, or other regulated-industry experience is highly valuable
- Graph database and document storage experience is beneficial
- Startup or scale-up experience is strongly preferred