Global Account Manager (Netherlands)

We are looking for a Global Account Manager to take commercial ownership of a select portfolio of strategically important global customers for a rapidly scaling European B2B SaaS company.

You'll be responsible for growing ARR across large enterprise accounts, identifying multi-country expansion opportunities, developing trusted C-suite relationships, and leading complex commercial negotiations across multiple regions.

This is a senior quota-carrying individual contributor role combining strategic account management, enterprise sales, and expansion revenue ownership.

Responsibilities

• Own a portfolio of strategically important global enterprise accounts
• Drive ARR growth and expansion revenue across existing customers
• Identify and develop multi-country expansion opportunities
• Build trusted relationships with C-suite and senior stakeholders
• Develop strategic account plans for complex global customers
• Lead complex, multi-year enterprise commercial negotiations
• Navigate multi-country and multi-stakeholder buying processes
• Identify cross-sell and upsell opportunities across customer organizations
• Coordinate commercial strategy across different markets and regions
• Partner closely with Customer Success while retaining commercial ownership
• Manage forecasting, pipeline, and expansion opportunities
• Develop executive-level business cases and commercial proposals
• Negotiate enterprise contracts and expansion agreements
• Build long-term strategic relationships with key customers
• Support continued growth across major European enterprise accounts

Required Skills

• Current or recent quota-carrying enterprise Account Management or Sales Director experience
• Strong B2B SaaS or enterprise software experience
• Proven strategic account management experience
• Track record of closing complex enterprise expansion deals
• Experience managing multi-country or global enterprise accounts
• Strong commercial and negotiation skills
• Experience building C-suite relationships
• Expansion, upsell, and cross-sell revenue experience
• Strong account planning skills
• Enterprise forecasting and pipeline management experience
• Ability to navigate complex stakeholder environments
• Excellent communication and presentation skills
• Based in the Netherlands

Technologies

• B2B SaaS
• Enterprise Software
• Enterprise Sales
• Global Accounts
• Strategic Account Management
• Expansion Revenue
• ARR Growth
• CRM
• SaaS
• PropTech
• CAFM
• Facilities Management
• Commercial Real Estate

Nice To Have

• PropTech experience
• CAFM experience
• Facilities Management software experience
• Commercial real estate experience
• Property technology experience
• Experience selling into logistics enterprises
• Experience selling into retail enterprises
• Experience with multi-site customers
• PE-backed company experience
• High-growth SaaS experience
• M&A-driven organization experience
• Experience managing multinational enterprise customers
• Experience with complex multi-year contracts
• Experience partnering closely with Customer Success teams

Soft Skills

• Strong commercial mindset
• Executive presence
• Strategic thinking
• High ownership
• Excellent communication skills
• Strong negotiation ability
• Relationship-building skills
• Consultative approach
• Strong stakeholder management
• Long-term thinking
• Results-oriented mindset
• Comfortable navigating complex organizations

Join a rapidly scaling European B2B SaaS organization providing technology for commercial real estate and property operations.

As Global Account Manager, you'll take commercial ownership of a select portfolio of the company's most strategically important enterprise customers, with responsibility for growing ARR through expansion across countries, business units, and use cases.

This is not a traditional Customer Success role. We're looking for a senior quota-carrying commercial professional who can develop C-suite relationships, identify expansion opportunities, and lead complex enterprise negotiations while partnering closely with Customer Success on adoption and customer outcomes.

Important

• Remote position within the Netherlands
• Candidates must be based in the Netherlands
• Senior quota-carrying commercial experience required
• B2B SaaS or enterprise software experience required
• Strategic enterprise account management experience required
• Multi-country or global account experience strongly preferred
• Expansion revenue ownership required
• C-suite stakeholder experience strongly preferred
• Complex enterprise negotiation experience required
• PropTech, CAFM, real estate, or Facilities Management experience is highly desirable
• Experience selling into logistics, retail, or commercial real estate is beneficial
• Pure Customer Success profiles without commercial quota ownership are not suitable
• SMB or mid-market-only backgrounds are unlikely to fit
• Stable recent enterprise sales tenure is preferred